Terms of Service

By accessing or using Sync Marketing's services, website, and platform (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. These Terms apply to all visitors, users, and others who access or use the Service. By using the Service, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms.

Sync Marketing provides an AI-powered marketing automation platform that includes: • Customer Relationship Management (CRM) tools • AI-powered conversational agents for WhatsApp, Instagram, Messenger, and Email • Content Studio for AI-generated images and videos • Digital wallet and loyalty card management • Analytics and reporting tools We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

To access certain features of the Service, you must create an account. When you create an account, you agree to: • Provide accurate, current, and complete information • Maintain and promptly update your account information • Keep your password secure and confidential • Accept responsibility for all activities that occur under your account • Notify us immediately of any unauthorized use of your account We reserve the right to suspend or terminate accounts that violate these Terms or for any other reason at our sole discretion.

4.1 Pricing: Our Service is offered through various subscription plans as described on our pricing page. All prices are in US Dollars (USD) and are subject to change with 30 days' notice. 4.2 Billing: Subscriptions are billed in advance on a monthly or annual basis. You authorize us to charge your payment method for the applicable subscription fees. 4.3 Credits: Each plan includes a monthly allocation of credits for AI features. Unused monthly credits do not roll over. Additional credits purchased separately do not expire. 4.4 Refunds: We offer a 14-day free trial for new accounts. After the trial period, subscription fees are non-refundable, except as required by law. 4.5 Cancellation: You may cancel your subscription at any time. Upon cancellation, you will retain access until the end of your current billing period.

You agree not to use the Service to: • Violate any applicable laws or regulations • Infringe on the intellectual property rights of others • Send spam, unsolicited messages, or engage in abusive messaging practices • Transmit malware, viruses, or other harmful code • Attempt to gain unauthorized access to our systems or other users' accounts • Use the AI features to generate illegal, harmful, or deceptive content • Impersonate others or misrepresent your affiliation with any person or entity • Engage in any activity that interferes with or disrupts the Service We reserve the right to investigate and take appropriate action against anyone who violates these provisions.

6.1 Our Property: The Service, including all software, designs, text, graphics, and other content, is owned by Sync Marketing and is protected by intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of the Service. 6.2 Your Content: You retain ownership of content you create or upload to the Service. By using the Service, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and process your content solely to provide the Service. 6.3 AI-Generated Content: Content generated by our AI tools is provided for your use in accordance with these Terms. You are responsible for ensuring your use of AI-generated content complies with applicable laws.

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our data practices as described in the Privacy Policy.

The Service may integrate with third-party services such as WhatsApp, Instagram, Facebook Messenger, and payment processors. Your use of these integrations is subject to the respective third-party terms and policies. We are not responsible for the actions of third-party service providers.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or secure. AI-generated content may contain errors or inaccuracies. You are responsible for reviewing and verifying all content before use.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SYNC MARKETING SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES. Our total liability for any claim arising from these Terms or the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

You agree to indemnify, defend, and hold harmless Sync Marketing, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of another.

We may modify these Terms at any time by posting the updated Terms on our website. Material changes will be communicated via email or through the Service. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved exclusively in the state or federal courts located in Delaware.

If you have any questions about these Terms, please contact us at: Sync Marketing Email: legal@syncmktg.com Website: https://syncmktg.com/contact